Our History
The 1990’s were a period in which Support Services of America experienced tremendous growth, not only in California, but also across America. With a clear mandate from senior management, the focus was on providing our clients with the highest quality of managed outsourced services within a broad spectrum of industries. Support Services of America established an image of a company committed to customer satisfaction.

Our Homeland is attacked
On September 11, 2001 America was attacked. It was another "unprovoked, cowardly attack" that ushered in a new type of War - a global war against terrorism. Our enemies are relentless at plotting to repeat the sneak attack on the World Trade Center and the Pentagon -- perhaps, once again in our homeland. Next time maybe a national monument, a historic building, a large shopping center, a crowded sporting event, a large hospital or maybe even a school. They aim to turn a free people into a fearful people.

Support Services of America is born
As the year 2000 approached, the goals for the new millennium included expanding the company into the security and safety industry. Then came September 11, and all Americans were focused on homeland security. We were determined to be part of the industry that kept America safe. Therefore, and exhaustive search was planned and conducted before we committed to a number of partnership and mergers with special enforcement and security organizations. They use the same successful model of customer focus and are committed to providing the highest quality of services within the security industry. We knew we had a winning combination.

The Team
Support Services of America, Inc., is an American-owned and -operated, privately held corporation. We have assembled a strong, cohesive, team of security professionals committed to operating at the peak of their potential. Armed with a superior knowledge of all aspects of the security business, we are committed and poised to make our homeland a safer place to live and work.

Our Vision
Support Services of America will distinguish itself in the industry as the security services provider of choice and as a leader in developing a comprehensive range of specialized elite security services. We will be recognized for delivering innovative and quality security services to our customers.

Our Mission
Support Services of America will become the premier security services company in the United States. We will provide the highest level of protection to our clients and we will support the national effort in securing our homeland.

Our Core Beliefs and Values

What we stand for:

Excellence
We will constantly strive to achieve excellence in our security services to our clients.

Integrity
We will hold ourselves accountable in maintaining the highest level of integrity and honesty as our most important principles and will perform at all times at the highest ethical standards and with the highest professional demeanor.

Diversity
We will offer excellent benefit s and total participation to a diverse work force. ………We are an equal opportunity employer.

Continuous improvement
We will maintain our high standards in security services though self-imposed advanced training.

Our Focus
We will focus on America’s most vulnerable targets. The airports, harbors, utilities and government facilities of our homeland are key targets that must be protected. Major hospitals and educational institutions will need to be secured as well. We will work closely with local, state and federal agencies to share in the responsibility of safeguarding these vital industries.

Our Services

Support Services of America provides an elite staff of certified security officers who are a “cut-above” the industry standard. They are physically fit and have been trained in the following areas; business acumen, client information confidentiality, emergency response, restrained use of force, first-aid training and CPR for adults as well as children. They are also certified in baton, maze and weapons use. We offer a wide range of professional security services that include; foot and mobile patrol, security consulting services, client employee safety and security training seminars to help prepare your organization in the event of an attack.

Armed and Un-armed Security Officers
Support Services of America will provide professional security for a client’s facilities including the surrounding perimeter. Professional Security Officers will maintain constant patrol of the property to guard against theft and unlawful trespassing. We will provide our clients with expertly trained reception officers, who will play an important role in portraying a professional image as the first point of contact to those visiting the facilities.

Experts in crowd control
We will provide expert security officers especially trained in large gatherings and securing major events. We will post a security officer at every point of entry to the facility and at every exit. We will provide the security officers to assist with crowd control and directing traffic.

Specialists in Loss Prevention
Support Services of America will provide security officers trained in loss prevention, theft and robbery to safeguard our client’s property. Security Officers will maintain constant patrol of the perimeter and surrounding area.

Integrated Services
Our headquarters "Central Operations Call Center" is state of the art. The latest technology in communications systems are linked with a dispatching and supervision monitoring procedure. We rely on this system to keep track of calls, requests, complaints and suggestions. Our management philosophy is to consolidate all multiple general services in one main department with

• No Boundaries
• Seamless operation
• Positive attitude by all service workers
• Standardized uniform
• Communication
• Reporting
• Policies and Procedures
• Cross trained functions
• Optimum efficiency of volumes

Markets Served
Small to large airports and harbors, major hospitals and clinics, major colleges and universities, private and public schools, religious organizations, local, state and federal government facilities, critical infrastructure utilities, large gaming and hospitality accounts, major manufacturing and retail shopping centers, railroads and trucking, major pageants and sporting events, large gated communities, celebrities in the entertainment industry, corporate key executives and visiting VIP’s.

Security Services Training
Support Services of America will provide world-class professional training and education to the security services community. The training courses provided will set the standards of excellence in the industry and elevate the level of professionalism of the security officers completing the courses.

Security Consulting

Value Added Security Solutions
Support Services of America provides cost-effective consulting services within the United States. We approach each consulting project with the “best industry practices” to deliver a value-added security recommendation to our clients. Our experience and perspective from law enforcement and military intelligence will provide you with the security and safety guidance required in today's business environment.

We assist corporate clients with security planning, design and implementation of policies and procedures to create and update the highest levels of security and safety programs within their organizations.

Before starting any project we conduct an extensive security analysis to determine potential security risks and find the most cost effective solution through the use of both electronic and manned security protection.

Consulting Services Include
• Security System Evaluation, Design & Audit
• Physical Security Planning & Systems Design
• Workplace Violence and Safety Programs Development

Information Systems Security Auditing
Support Services of America provides Information Systems audits to our clients and to the Healthcare industry and associated support systems for compliance of corporate security standards, "Best Practices" for security and HIPAA compliance initiatives. We provide our clients with a detailed analysis and cost effective security measures, which should be implemented to comply with these new federal regulations. These audits are performed using risk assessment methodologies. We perform detailed systems penetration testing, vulnerability assessments, implementation assessments and deliver detailed reports and recommendations.

Securing your data and communications infrastructure
Support Services of America can help your organization identify “soft targets” such as critical infrastructure that might be targeted by vandals or terrorists, then make the recommendations to "harden" and secure those targets. We can help you perform a vulnerability assessment of your critical infrastructure sites and prepare a written proposal to secure each one.

Executive Briefings and Seminars
We provide a high level briefing on security concerns to today’s senior-level executives with the answers to the problems they face in a changing world.

Employee Drug Testing
We assist our clients in hiring and maintaining the best possible employment candidates and current staff, by providing on-site drug testing services to ensure a drug free work force that could affect their employment and job performance.

Best Tools and Equipment
All of our Security Patrol Cars are fully-marked Ford Crown Victoria's with laptop computers and emergency lights. Police Interceptors. At your request they can be equipped with in dash security surveillance video recording cameras. In the trunk of our patrol cars we carry the following tools: Digital Camera, Emergency Road Service Kit, First Aid Kit, and Fire Extinguisher.

Community Education
We can help you to educate your employees and their families about the crucial role they play in the event of an emergency.

National Threat Levels

Severe	High	Elevated	Guarded	Low
		Current Threat Level

Call us today
Call Support Services of America today to start changing how you look at security and safety within your organization. Make security a priority not an afterthought.

Toll Free at 1-888-564-0005

We want to be your security solutions partner!