Mission Statement


Mission
To deliver innovative facility operations, offering the best in facility maintenance to organizations nationwide.  Integrating technology with a focus on customer service, we exceed expectations with prompt, effective communication, consistent quality control and competitive pricing.

Vision
SSA is a visionary leader in the outsourcing industry.  Focused on increasing regional support, SSA moves toward the future with innovative technology, an exclusive Customer Relationship Management system, and Green cleaning, while remaining committed to its core values.
 
Values
We pledge to grow together learning both from our shortfalls and successes; to create a culture that encourages innovation through the spirit that we each and all own our company; to WOW customers through our zeal to serve them; to respond with deliberate urgency in seeking solutions to challenges we confront; success and sustainable development; and above all, to adhere to our core values of quality, dependability, exceptional customer service and personal relationships.

  • Accountability & Performance Culture - We encourage a willingness to make decisions and possess the conviction to stand by them.  At SSA, we know that ideas become truly great only when they are put into action and are measured by their positive results.
  • A Learning Organization - Just as human growth depends upon people learning from their individual and collective experiences, our organization relies on human energy and fresh ideas to give it life and the power to grow to our full potential.
  • A Fast & Flexible Organization - Today, the speed of an organization’s response to a customer’s need is as critical as the nature of the response itself. Our company values flexibility and promises a willingness to adapt to your changing world.
  • A Forward-Thinking Organization - These days, no one stands still in business. If we’re not moving forward, we’re losing ground. At SSA, ingenuity and innovation are vital to our commitment of constantly finding new solutions to the challenges we confront.
  • A Value Driven Organization - To some, ethics, integrity and honesty are just words of the past. However, for Team SSA, they define who we are as people and the kind of business we have worked for years to build. We are a company you can count on.
  • A Solution Oriented Organization - At SSA, the only thing we love more than new challenges is finding new solutions to overcome them. It's American know-how at its best applied in a global business environment where the demand is to do it better, faster, and more efficiently.


The Earth is Good. Go Green!

Support Services of America is serious about the environment.  We have dedicated ourselves to researching, sourcing and using environmentally friendly products in our customers’ facilities as well as our own. There are plenty of natural products and methods available that will keep a facility clean and fresh smelling without any toxic side effects.

At SSA, our commitment to using products with a conscience fits in perfectly with our desire to have a positive impact on everything that surrounds us.
©2011 Support Services of America, Inc.